DragonBench Heated Seating Privacy Policy

Effective Date: 1st July 2023

At DragonBench Heated Seating ("DragonBench," "we," "us," or "our"), we are committed to protecting the privacy and security of our customers' personal information. The purpose of this Privacy Policy is to inform you about the types of personal information we collect on our website and through our customer contact forms, how we use it, the measures we take to ensure its security, and the rights you have concerning your personal data.

Information We Collect: We collect personal data when you use our customer contact forms, including but not limited to:

• Your name

• Contact information (such as email address, phone number, and mailing address)

• Any other information you choose to provide in the message field of the contact form

How We Use Your Information: The personal information you provide may be used for the following purposes:

• To respond to your inquiries or customer service requests

• To process your orders and manage your account

• To send you marketing materials, should you opt-in

• To improve our website and services

Lawful Basis for Processing: We process your personal information under the following lawful bases:

• Your consent, which you can withdraw at any time

• The necessity to fulfill a contract with you or to take steps at your request before entering into a contract

• Our legitimate business interests, which include marketing, research, and business development

Data Retention: We retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Security: We have implemented appropriate technical and organizational measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, or disclosure.

Your Rights: Under the GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of any incorrect data we have about you

• Request erasure of your personal data when there is no good reason for us continuing to process it

• Object to processing of your personal data where we are relying on a legitimate interest

• Request restriction of processing of your personal data

• Request the transfer of your personal data to you or to a third party

• Withdraw consent at any time where we are relying on consent to process your personal data

Contact Us: If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

DragonBench Heated Seating, Unit 102, Beach Road Estate, Beach Close, Newhaven, BN9 0BY, support@dragonbench.co.uk, 01273 921345

We will respond to any request to exercise your rights within one month of receipt.

Changes to Our Privacy Policy: We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.

By using our website and submitting your personal data via our contact forms, you agree to the terms of this Privacy Policy.